| Operational Indicators ('000) |
2010 |
2011 |
2012 |
2012/2011 |
| FIXED TELEPHONY |
|
|
|
|
| Lines in service |
799 |
924 |
1,070 |
15.8% |
Authorization area |
164 |
231 |
310 |
33.9% |
Concession area |
635 |
693 |
760 |
9.7% |
| BROADBAND |
|
|
|
|
| Total |
277 |
332 |
420 |
26.3% |
ADSL |
239 |
276 |
326 |
18.4% |
Mobile (3G) |
38 |
56 |
93 |
65.0% |
| MOBILE PHONE |
|
|
|
|
| Total number of clients |
579 |
612 |
674 |
10.2% |
Postpaid |
183 |
205 |
211 |
2.7% |
Prepaid |
396 |
406 |
463 |
13.9% |
| PAY TV |
|
|
|
|
| Total |
79 |
94 |
113 |
20.2% |
| Financial Indicators (R$ million) |
2010 |
2011 |
2012 |
2012/2011 |
| Gross Revenues |
1,945 |
2,157 |
2,339 |
8.4% |
| Net Revenues |
1,511 |
1,682 |
1,812 |
7.7% |
| EBITDA |
409 |
411 |
452 |
10,0% |
| EBITDA Margin |
27.1% |
24.4% |
25.0% |
0.6 p.p. |
| Net Income |
133 |
144 |
141 |
-2,1% |
| Net Margin |
8.7% |
8.6% |
7.8% |
-0.8 p.p. |
| Capex |
237 |
372 |
351 |
-5.6% |
| Gross Debt |
667 |
815 |
925 |
13.5% |
| Net Debt |
477 |
637 |
739 |
16.0% |
| Net Debt/EBITDA (x) |
1.2 |
1.5 |
1.6 |
8.9% |
| Corporate Indicators |
2010 |
2011 |
2012 |
2012/2011 |
| Associates |
13,935 |
15,078 |
14,351 |
-4.8% |
| Men |
5,422 |
6,256 |
6,269 |
0.2% |
| Women |
8,513 |
8,822 |
8,082 |
-8.4% |
| Training |
|
|
|
|
| Investment (R$ thousands) |
10,631 |
12,207 |
12,780 |
4.7% |
| Number of training hours |
179,594 |
429,609 |
352,568 |
-17.9% |
| Investment per associate (R$) |
736 |
811 |
891 |
9.9% |
| Greenhouse gases emission (ton.) |
|
|
|
|
| Direct Emissions |
2,339 |
1,309 |
3,660 |
179.6% |
| Indirect Emissions |
1,569 |
1,572 |
2,153 |
37.0% |
For a more readily overview of the sustainability indicators, please refer to the GRI reference table of contents.
